Refunds + Returns

At A Rich Fantasy, we adhere to the Australian Consumer Affairs Refund Policy.

To view the policy, please click here.

 

RETURNS

We are sorry, but we cannot process a refund for any change of mind purchases. If you are unhappy with your purchase, please get in touch within 7 days of the delivery of your item. After an assessment, we may approve a return for store credit - please note, however, this will not include original or subsequent postage costs to return the items to our store. All items must be in original, unworn condition.

Please ensure you have been in contact with staff and received approval before returning any items by post.

If the item you purchased is faulty, or you have received the wrong items, please get in touch by email at contactus@arichfantasy.com.au